Rich was born and raised on the Eastern Shore of Maryland. He began his IT career in 1999 as a part-time Computer Operator for Call Center Services. In 2002, when the Call Center decided to close its doors permanently, Rich was hired as a Systems Administrator by a Pleasanton, CA based company—BarNone, Inc.—that was expanding its operations in the Salisbury, MD region. He ultimately spent six years with that company before landing a Network Administrator role with Wor-Wic Community College.

Rich joined the Tezla Group in 2014, bringing PC/laptop support, server/storage management, and database administration experience from a wide array of industries including both private and public sectors.

Rich holds both an A.A.S. degree with a concentration in Hardware and Helpdesk Technology from Wor-Wic Community College and a B.S. degree in Computer Information Technology from the University of Maryland, University College. He is continuously looking for ways to increase his technical expertise through various avenues of training and education.