IT Support and Help Desk Services

Do you ever wish that your office had an in-house IT person, but can’t justify the cost of one?

With Tezla’s IT Help Desk system, your office can have the benefits of an entire IT department without the high costs. With our dedicated Help Desk system, we become your in-house IT staff; we learn your systems and how your business works: all without the paperwork of hiring!

Our dedicated Help Desk technicians will monitor your servers’ backups daily, maintain network stability, install updates and patches to your computers, and monitor your computers for common problems. If a problem should occur on your network, you’ll receive priority service from a technician who understands your network, and cares about your business. In most cases, we can remotely resolve your problems in just minutes without having to come onsite. For you, that means more value and lower costs.

WE CARE ABOUT YOUR IT AS MUCH AS YOU DO.

Tezla Group is everything you want in an IT company, and nothing that you don’t. Whether you need a one-time PC fix-up, a full scale managed network with enterprise security, or anything in between - we can deliver. All of our engineers and consultants are certified and trained to keep your system running; we care about your technology as much as you do. Let us prove it. Your business is our business.

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AWD

Our relationship with Tezla Group has allowed our staff to dramatically increase productivity through the use of new technologies. With the implementation of high speed workstations and quad monitor configurations, we’re able to accomplish more in less time. Their recommended backup solution for our servers and workstations has allowed our staff to quickly recover from failed computers and hard drives without reinstalling all of our programs every time.

Our server upgrades are painless and fast, with little or no down-time. Their process for upgrading, adding, or replacing servers over night or over a weekend has saved us countless hours of office and minimized staff down time.