CLIENT CARE REPRESENTATIVE

Born and raised on a farm in Iowa, Jeanne grew up in a big family with six siblings (including an identical twin), two parents, and a grandpa. Incidentally, her family was one of the smaller ones in the area. After high school, Jeanne went to Germany for a year as an exchange student. She went to college in Nebraska where she obtained a Bachelor’s degree in Psychology, which she feels she has put to good use every day since. From there, Jeanne migrated to Omaha, NE where she lived for many years. She has a varied and extensive work history in customer service which includes, among other things, being a former flight attendant and owning her own restaurant.

In 2001, Jeanne moved from Nebraska to Green Bay, WI and had a baby exactly three weeks later. That baby came home from the hospital to a motel room. After one year, it was time to move again. In 2002, Jeanne and her family landed on the Eastern Shore, which quickly became home. She lives there with her husband and children, one of which has grown up and moved across the Bay Bridge where he works for an IT company like Tezla. It could be said that raising someone obsessed with technology was preparation for her career at Tezla.

Jeanne loves people, hearing their stories, knowing them personally, and generally delving into what makes them who they are. She looks forward to building her relationships with her customers and is appreciative of the opportunity to be of service to her clients.

WE CARE ABOUT YOUR IT AS MUCH AS YOU DO.

Tezla Group is everything you want in an IT company, and nothing that you don’t. Whether you need a one-time PC fix-up, a full scale managed network with enterprise security, or anything in between - we can deliver. All of our engineers and consultants are certified and trained to keep your system running; we care about your technology as much as you do. Let us prove it. Your business is our business.

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Our relationship with Tezla Group has allowed our staff to dramatically increase productivity through the use of new technologies. With the implementation of high speed workstations and quad monitor configurations, we’re able to accomplish more in less time. Their recommended backup solution for our servers and workstations has allowed our staff to quickly recover from failed computers and hard drives without reinstalling all of our programs every time.

Our server upgrades are painless and fast, with little or no down-time. Their process for upgrading, adding, or replacing servers over night or over a weekend has saved us countless hours of office and minimized staff down time.