Service Plans

Service Plans and Rates

We understand that every small business is different, and that includes the way you’d like to receive your IT services. Tezla provides a variety of service plans as well as payment options to fit your needs.

All Inclusive Support Plan

Our highest tier support option includes remote management, monitoring, network maintenance, onsite support, and all of the benefits of our Managed Services Support Plan - with the added benefit of a fixed monthly cost so that you’ll always know what your IT support will cost you.

Managed Services Support Plan

We provide a comprehensive support and service plan for businesses of all sizes. This service plan provides fast access to Help Desk personnel, instant remote-desktop client support, daily monitoring and maintenance of your network’s backups, updates, patches, disk space, and overall health. This plan increases response times and lowers your billing rate at the same time! Once you’ve enrolled in our Managed Services Support Plan, you’ll be able to quickly report and resolve your business’s IT problems by relying on us – your new IT staff!

Block of Service Plan

Not sure if you need a full-scale IT management support plan? Our Block of Service Plan offers the benefits of lowering your hourly billing rate without having to sign up for a long term maintenance plan. This pre-paid block of time allows you to save money, reduce the number of checks you mail out, and will lower your billing rate even further when used in conjunction with our Managed Services Support Plan!

Classic Hourly

Unlike some other IT service providers, we still offer an hourly “pay as you go” service plan. It’s simple – just call us when you need us, and we’ll provide you with the same excellent service at a flat hourly rate!

À la carte 24x7 Support

No matter what support plan you choose, Tezla offers you the ability to enroll in our 24x7x365 emergency support program! Enroll today and you’ll gain access to our on-call engineers when you need them the most.

Not sure which plan is best for you? Call or email us and we’ll help you figure it out!

WE CARE ABOUT YOUR IT AS MUCH AS YOU DO.

Tezla Group is everything you want in an IT company, and nothing that you don’t. Whether you need a one-time PC fix-up, a full scale managed network with enterprise security, or anything in between - we can deliver. All of our engineers and consultants are certified and trained to keep your system running; we care about your technology as much as you do. Let us prove it. Your business is our business.

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Our relationship with Tezla Group has allowed our staff to dramatically increase productivity through the use of new technologies. With the implementation of high speed workstations and quad monitor configurations, we’re able to accomplish more in less time. Their recommended backup solution for our servers and workstations has allowed our staff to quickly recover from failed computers and hard drives without reinstalling all of our programs every time.

Our server upgrades are painless and fast, with little or no down-time. Their process for upgrading, adding, or replacing servers over night or over a weekend has saved us countless hours of office and minimized staff down time.