TESTIMONIAL
What Clients Think About Us?
Anthony Walter Duncan LLP
Easton, MD; CPA, Financial
Our relationship with Tezla Group has allowed our staff to dramatically increase productivity through the use of new technologies. With the implementation of high speed workstations and quad monitor configurations, we’re able to accomplish more in less time. Their recommended backup solution for our servers and workstations has allowed our staff to quickly recover from failed computers and hard drives without reinstalling all of our programs every time.<br/> Our server upgrades are painless and fast, with little or no down-time. Their process for upgrading, adding, or replacing servers over night or over a weekend has saved us countless hours of office and minimized staff down time.
Green Turtle Club
Green Turtle Cay, Abaco; Bahamas Hotel/Resort
Living, working and operating a resort in Paradise can have its challenges; however, it’s reassuring to know that Tezla is always readily available to help when we need them and quick to solve any problems that we might have! Their deployment of our secure guest wireless system on the island has allowed us to provide free internet to our guests. Also, the automatic fail-over internet connections has helped us to keep our system running. Tezla’s help desk is always available to help us over the phone or internet when we have a small or large problem. The installation of our high quality webcam also helps drive web traffic to our website which helps our marketing strategy.
Decorating Den Interiors
Easton, MD; Interior Decorating
Decorating Dens Interiors has contracted with Tezla Group for years. The most recent system upgrade that took place last Spring has realized server uptime/availability in excess of 99% since the initial implementation. During the course of our relationship with Tezla Group, they have performed or assisted with the replacement of our domain controllers (including reconfiguration and clean-up of Active Directory), provided IT consulting and assistance for an existing in-house IT administrator, performed several “No down-time” server hardware upgrades from old hardware to new hardware, and configured and maintained remote office connectivity with secure Cisco VPN tunnels. Given the time-sensitive nature of our business as a Nationwide Franchisor and the related support of over 500 Franchise Owners, Managers and Suppliers, Tezla Group receives our highest recommendation for professionalism, and our gratitude for services rendered.
InnerAsia Trading Company
Hanover, NH; Furnishings/Tibetan Rugs
Tezla Group has provided technical consulting for InnerAsia Trading Company since 2004. They were there for us since they installed our first network on 5th Avenue in Manhattan, New York. When our company moved to Vermont, Tan personally handled the transfer of our network and worked through the night in order to finish the job so we can be up and running the next day. That’s professionalism at its best. Tan and his team are one of the best in the industry and we would highly recommend them, especially to a small business like us.
Choptank Community Health System
Denton, MD
While Tezla is known for their IT Solutions; They should also be acknowledged for their telephone division. I worked closely with Tezla who helped me find the perfect solution at a reasonable cost. We are a unique organization who require a wide variety of options and restrictions. Tezla knew right from the start which product would best fit our organization after our first consultation. With given obstacles being on the Eastern Shore of Maryland we opted to use a Hybrid phone system that allowed standard copper telephone service in and then using our network we could then transfer phone calls to our other locations. Tezla reviewed the entire project and presented a timeline of how the new phone systems would be installed and without any downtime. This was imperative as we are a Medical facility. Tezla was very professional before, during and even after the phone system installation. I would do business with them and entrust their expertise and knowledge of any project.
Inquiries, Inc.
Easton, MD
We have been a customer of the Tezla Group for more than five years now. I can’t say enough about Tan and his staff. We utilize a lot of the products and services that they offer and are extremely pleased with their services, professionalism and expertise. The Tezla Group is a reliable company that is always growing in their knowledge and expresses willingness to grow with our company as well. The customer service that we receive exceeds our expectations of what an I.T. service provider should be. We look forward to working with The Tezla Group for many years to come!
Princess Royale Hotel and Conference Center
Ocean City, MD
The decision to switch IT vendors was a difficult one, but the professionalism and level of services provided by Tezla has been well worth the change. The Tezla support staff is responsive and attentive to our IT requests and is considerate of our complex needs. Their knowledgeable engineers have been invaluable to our transition between property management systems, increasing speed and productivity between our different locations, and they are always willing to go the extra mile when needed to make sure that our network is performing at its very best. I would recommend Tezla Group to any property that is looking for a top-notch technology provider in the Ocean City area.
